Customer Reviews
What Our Customers Are Saying
At MidSouth Window Medic, customer satisfaction is our top priority. With over 40 years of experience, we’ve built our reputation on quality craftsmanship, reliable service, and lasting results. Don’t just take our word for it—see what our happy customers have to say about their experience with our vinyl window replacements, door installations, and wood rot repairs!

“Window Medic provided us with exceptional customer service, fair pricing, professional salesman and workmanship, and high quality windows and doors. Our salesman Les Hoyle made us feel so at ease and confident in our decision to purchase their products. His honesty, friendly mannerisms and quality of their products are what sold us. Not to mention the lifetime guarantee on their windows. There is good reason why they are a 5 star rated company. All those involved took pride in their job.
Very impressive!” – Cheryl S.
“We cannot say enough wonderful things about Les and Susan and their crew. They were so kind and communicative with us throughout the entire process of replacing 26 of our windows. Les understood my vision for what I wanted our house to look like, and even helped me determine paint colors. Their crew was so lovely, even playing with our two great danes who I am sure bugged them to death. You will not regret using them for your windows!” – Brittany S.
“We have only great things to say about Window Medic. Our house is over 100 years old and we think the wooden windows were original. We had 20 windows replaced and are very happy with the quality. The communication was stellar with both Les and Susan. We wanted to keep as much of the character of the house as possible (dark wood inside) and Les was able to make that happen with the ProVia Aeris windows. The others are ProVia Endure windows. The install crew was great too. You will not regret getting your windows from Window Medic!” – Pamela A.
“We are unbelievably pleased with the quality and service of this company. Les and Susan truly made this experience easy and smooth. Our back patio door was poorly installed by another company, so it had to be promptly removed and a sheet of plywood had to be screwed into the door opening to seal it until we could find another installer. It was a complete nightmare. We found Les and Susan with window medic and let him know the urgency of our situation. They swiftly responded and you could tell they truly wanted to help our situation. They worked with us to find the door that fit in our budget and was able to have it ordered and installed within 3 weeks. The door was absolutely beautifully installed. The genuine craftsmanship that goes into this companies work, is impeccable. Will most definitely be a long term customer. Thankyou window medic for saving us!!” – Kayce B.
“I would highly recommend window medic to anyone. Customer service was great, the windows look awesome and the crew was courteous and professional. Then there is Matt! I can’t find enough good adjectives to describe him, his work effort, his professionalism and attention to detail. He stays till the job is done, takes pride in his work, and goes beyond what is expected. He will restore your faith in Customer service.” – Toni F.
“Les and Susan’s Window Medic is an excellent company with which to do business. Clear and to the point sales presentation of upper level high quality windows, scheduling to work with my schedule, on time as promised and excellent installation by their installers (no sub contractors) and clean up were very impressive. You would think this would be expensive. No! They had the best price of the 5 companies from which I received bids.” – MEM
“What truly sets Window Medic apart is their commitment to customer satisfaction. Throughout the entire project, their communication was excellent, keeping me informed of the progress and addressing any concerns promptly. They went above and beyond to ensure that I was completely satisfied with the final outcome, even following up after the installation to ensure everything was functioning perfectly.
Lastly, the pricing offered Window Medic was competitive and fair. They provided a detailed and transparent quote, with no hidden costs or surprises. The value for money I received was exceptional, considering the top-notch quality of their products and services.” – Corey P.
“The Window Medic team was professional from start to finish. I appreciated their attention to detail, and going above and beyond to make sure our new windows fit perfectly. The installers were employees of Window Medic, and had been working together for sometime, which was evident during their process of removing, adding, and finishing the window installation process.” – Valerie M.
“Window Medic did a great and efficient job on our windows. The five-person crew got it all done in one day as promised, and the crew clearly enjoyed their work and working together. They cleaned up after themselves and were very respectful of our property and the street.” – Terecille B.